Property Managers are People Managers too...

"My neighbor yelled at me just because I was outside looking at the jets!". "My neighbors are up at all hours blaring music & partying!". "My neighbor's kids keep kicking their soccer ball against my fence!". Those who get into property management and don't like working with people are doomed to fail. You HAVE to be a people person to succeed in property management. You are not only a property manager, but a people manager as well. Whether you manage a duplex, triplex or a large apartment building, you are inevitably going to have conflict between residents. When that time comes, you have to be able to diffuse the situation and take the appropriate measures to ensure harmony between residents. One good step is to genuinely care about your residents. I'm not talking about becoming their best friend, but genuinely caring about their well-being and to make sure they know you care. I have a great rapport with most, if not all of my tenants because they know I care. This makes it easier to work with them and their neighbors when conflicts arise. Happy residents = happy property manager.